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Terms of Service

Effective August 30, 2026

This page is also available in English, Español, Français, 中文, Русский, Tagalog, Tiếng Việt, العربية, 한국어, Português, Kreyòl Ayisyen, and हिन्दी for convenience. The English version is the official, governing text.

Plain talk: you get a real tool for real money, month to month. The AI drafts the words; you're still the licensed professional — your diagnosis, your call, your responsibility. Cancel whenever you want. Don't abuse the tool.

1. The agreement

These terms are a contract between you and TB Training Group LLC, operating under the name TrustBuilt Training (“we,” “us”), for the Proven Tech service (“the Service”). By creating an account or using the Service you agree to them. If you're signing up a shop, you're agreeing on the shop's behalf too.

2. Your account and your crew

The person who creates a shop is its owner. Owners can invite techs up to their plan's seat count, manage billing, and see the shop's jobs and usage. Owners are responsible for their crew's use of the Service and for the subscription. Everyone: keep your login to yourself, give us accurate information, and be 18 or older. Tell us right away if you think your account's been compromised.

3. Plans, trial, and billing

New shops get a 14-day free trial — no card required. Paid plans are monthly:

PlanPriceSeats
Solo$19/month1 (solo tech, no shop)
Crew$99/monthup to 8 techs
Standard$299/monthup to 20 techs
Pro$499/monthup to 50 techs

Solo is for a solo tech whose shop isn't on the platform — it's capped at one seat, and a shop that has already invited a tech can't buy it.

Pro is capped at 50 tech seats. Need more than that, or you're running more than one location? Email [email protected] and we'll put together a plan sized to your business.

Billing runs through Stripe and renews automatically each month until you cancel. Cancel anytime from Billing in the app — you keep access through the end of the period you've paid for. Prices can change; if they do, we'll give you at least 30 days' email notice before your plan renews at a new price.

You can also enter your card during your trial instead of waiting until it ends. If you do, billing doesn't start until your trial's actual end date — not the moment you enter your card. The one exception: if you sign up in the last two days of your trial, billing may start right away instead of waiting, because our payment processor needs a little runway to schedule a future charge.

We don't refund partial months. If something on our end kept you from using the Service, email [email protected] and we'll make it right.

4. The AI writes drafts — you're the professional

Proven Tech uses AI to turn your findings into clear scripts. That means:

  • Scripts are suggestions for how to say it, built from what you typed in. They are not a diagnosis, not engineering advice, not legal advice, and not a substitute for your training.
  • You stay fully responsible for the diagnosis, the work, safety, and compliance with codes and laws in your trade and area.
  • AI can be wrong or incomplete. Read every script before you use it and fix anything that doesn't match the job in front of you.
  • Only present findings you actually verified. The tool is built to help you prove it — not to make things up.

5. Fair use

Use the Service for your own shop's real work. Don't: share seats outside your shop; resell or scrape the Service; try to break, reverse engineer, or overload it; use it for anything unlawful; or type in other people's sensitive personal information the job doesn't need. We can suspend accounts that break these rules.

6. Your content and ours

What you type in, and the scripts you generate, are yours to use in your business. You give us permission to process that content to run the Service (that's what makes script generation work). The Service itself — software, design, name, and brand — belongs to us; the subscription is a license to use it, not ownership of it.

7. Availability

We work to keep the Service up and improving, and we may add, change, or retire features. The Service is provided “as is” — we don't promise uninterrupted or error-free operation, and to the extent the law allows we disclaim implied warranties.

8. Limits on liability

To the fullest extent the law allows: we're not liable for indirect, incidental, or consequential damages (including lost profits or lost jobs), and our total liability for any claim is capped at the amount your shop paid us in the 12 months before the claim arose. Nothing here limits liability the law doesn't let us limit.

9. Ending the relationship

You can cancel anytime (section 3). We can suspend or end accounts for breaking these terms or for non-payment, and we'll tell you why unless the law prevents it. Sections that by their nature should survive (4, 6, 7, 8, 10) survive termination.

10. Governing law

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules, and disputes will be handled in the courts of North Carolina.

11. Changes to these terms

If we make material changes, we'll notify you by email or in the app at least 14 days before they take effect. Using the Service after that means you accept the updated terms.

12. Language

The Service and this policy are available in English, Spanish, French, Chinese, Russian, Tagalog, Vietnamese, Arabic, Korean, Portuguese, Haitian Creole, and Hindi. The English version is the official, governing text; translations are provided for convenience and are not certified legal translations.

13. Contact

[email protected] — TrustBuilt Training, TB Training Group LLC, 112 E Persimmon St, Unit 927, Youngsville, NC 27596.

TrustBuilt Training · Youngsville, NC · [email protected]
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